(All sole-authored unless otherwise indicated)

[interview with Christopher Lovelock by Marjolein Visser], “Alle dienstverlening over één kam scheren is gevaarlijk,” (“It’s dangerous to treat all services the same way”) Tijdschrift voor Marketing [Netherlands], October 2000, 76-80.

[interview with Christopher Lovelock and Denis Lapert by Valérie Mitteaux], “Si un service n’est pas aimable, il n’est pas efficace,” (“If a service isn’t user-friendly, it isn’t effective”), Marketing Magazine [France], June-August 1999, 40-42.

"Fear of a Recession: The Best Way to Deal with It Is to Prepare for It." Marketing Management, Fall 1997, pp. 14-18.

[interview with Christopher Lovelock by Maurizio Gambini] "La Margherita dei Servizi," (“The Flower of Service”), Technologie Elettriche [Italy], March 1996, pp. 38-42

[interview with Christopher Lovelock by Kelly Hoh] "Serving IT on a Tray or the Other Way Around," Certified Management Digest [Malaysia], July 1995, pp. 21-23

"Competing on Service: Technology and Teamwork in Supplementary Services," Planning Review, May-June 1995, pp. 32-47.

"What Language Shall We Put It In?" Marketing Management, November-December, 1994.

"Marketers Win More Credibility by Working with Operations," Marketing News, May 8, 1989, p. 16.

"Competitive Advantage Lies in Supplementary, Not Core, Services," Marketing News, January 30, 1989, p.15.

"Building Profits with Account Management," Computer/Electronic Service News, September 1988, pp 49-56.

"Marketing Curricula Must Give Services Their Due," Marketing Educator, Spring 1985, p. 1.

"Biz Schools Owe Students Better Service," Wall Street Journal, February 10, 1984.

"Need Courses that Stress Distinctive Problems, Management Tasks Faced by Service Marketers," Marketing News, August 5, 1983, Sec. 2, pp 6, 8.

"Faculty, Student Interaction is key to Successful Exec Education Courses" (with John A. Quelch), Marketing News, July 24, 1981, p 10

"The Future is Now," Harvard Business School Bulletin, July-August, 1979, pp 12-15.

"Marketing for Nonprofit Organizations," Community Focus, (United Way of America), Summer 1979.

"No Fare Public Transit: Seattle's $64,000 Question," (with Jon Twichell), Metropolitan, January/February 1974.

"Low Fare Transit Plans Gain Nationwide Trials," (with Jon Twichell), Metropolitan, May/June 1974. [Reprinted in Ralph M. Gaedecke (ed.), Marketing for Public and Private Nonprofit Organizations: Perspectives and Illustrations, Goodyear, 1977].

"Oil - Energy Role for Businessmen," New York Times, January 20, 1974.

"Impressions of Two B-Schools: Inside Stanford and Harvard," (with Stephen E. Roulac), Stanford Business School Bulletin, Spring 1971.

"The New Dean at Stanford," Financial Times, June 1970.

"Business Tuition Fees Rise to £1,167 p.a. at Harvard," Financial Times, May 2, 1970.

"Training Public Managers," Financial Times, April 4, 1970.

"MBAs are Too Pricey," Financial Times, May 11, 1970.

"Go Multi-National," in Careers and the MBA, 1970 Edition.

"American Business Degrees," Financial Times, November 15, 1969.

"MBA 1980," in Annual Report, Harvard Business School, May 1969.

"Rundown on the Harvard Britons," Financial Times, May 14, 1969.

"Business Education - The Harvard Approach," University of Edinburgh Journal, Autumn 1968.